Terms & conditions

1. About us

This website is operated by GreenValeGarden LTD, a company registered in England, with its registered address at 46-56 Verney Road, London SE16 3DH, United Kingdom. Contact: support@greenvalegarden.co.uk.

2. Your order

When you place an order you will receive a confirmation email. A contract is formed when we dispatch your goods. We may decline an order if an item is unavailable or a pricing error has occurred; if so, you will be refunded in full.

3. Prices and payment

All prices are in pounds sterling (GBP) and include VAT at the current rate. Delivery charges, if any, are shown before you pay. Payment is taken securely at checkout.

4. Delivery

Delivery terms are set out in our Delivery policy. Risk passes to you on delivery.

5. Cancellations and returns

You may cancel and return goods as described in our Returns policy. This does not affect your statutory rights.

6. Product use

Power tools must be used in accordance with the manufacturer's instructions and with appropriate personal protective equipment. Chainsaws must not be sold to persons under 18.

7. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be limited under English law.

8. Governing law

These terms are governed by the laws of England and Wales. You may bring proceedings in the courts of England, Scotland or Northern Ireland, depending on where you live.